Recent years, customer service has experienced a significant refresh with the arrival of advanced chatbots{,}, which have redesigned the way businesses engage with their customers{,} providing 24/7 support and enhance customer experience{.} This this blog, we will explore the introduction of smart chatbots in Business Service and their benefits for businesses and customers.
A, customer service was a Labor-intensive method, where customers would have to phone or go to a store a store to get {assistance{suggestion|Help assistance}. This not only imposed {restrictions|limitations} on {customer|business customer|customer support} hours but also {resulted|led} to {long|extended|long} {wait|remaining} times and 美洽 {press|pressure}.
