Given the ever-evolving nature of customer expectations keep evolving and evolve, businesses have to heightened responsibility to deliver exceptional customer experiences to stand out compared to market rivals. A critical aspect which has been received significant attention over the past few years is customer support. Innovative customer service models have emerged as a vital factor for building businesses foster interactions with their customers and nurture loyalty.
Traditional customer service models typically engage customer support agents who rely on scripts to address customer queries. Although this method can be effective in the near term, has various drawbacks. Automated and 美洽 manual can lead dissatisfaction, particularly if customers must wait wait in line multiple times their requests.
