This is a crucial step in any improvement project. Its primary goal is to collect data and gain into the current state of the system being analyzed.
Who phase helps to answer questions such as: How are the subprocesses involved in the task? How to quantify does each step? What are contributing to delays? What resources being used and at the right levels?
5S for improvement the best way to measure performance, one can consider the following key steps:
Start by defining} which data to collect and focus on the key performance indicators (KPIs) that align with the project's main focus.
This may involve developing a KPI plan that outlines the metrics to collect, how to collect them, and who is responsible for collecting and collecting data.
Next, one needs to choose the best} which data collection matters to use.
Options may include:
Gather data through surveys: Customer feedback surveys, task observations, or people observing and process closely.
