Active engagement is an essential component of two-way conversations. It involves carefully listening to and understanding the message being communicated. When engaging in a conversation, people often focus preparing their response rather than actually listening to what the other person is saying. This can cause a rift in the communication process, leading to misunderstandings, misinterpretations, and anger.
To facilitate effective communication, it's vital to practice active engagement. This can be achieved by adopting a few of simple techniques. Firstly, bestticino maintain eye contact with the person talking. This not only shows interest but also helps to prevent diversions. Avoid cutting in the speaker, as this can be perceived as rude. Allow the person to finish their thoughts before replying.
Another key element of active engagement is rephrasing.